Emotional Value in the WorkplaceLet you achieve twice the result with half the effort

People with high emotional value can make them feel comfortable and happy, reduce mental energy consumption, and even subtly improve their physical and mental health. In fact, this ability is equally valuable in the workplace - people with high emotional value can not only enhance team happiness, but also become an "invisible engine" for efficient collaboration.  

People with high emotional value are the "energy supply stations" in the workplace
1. Reduce mental energy consumption

People with high emotional value are good at resolving negative emotions and avoiding the team from falling into a consuming state such as complaints and suspicions.  

They are like 'emotional filters', making people around them more focused on solving problems rather than emotional confrontation.  

2. Enhance psychological security

Their empathy and acceptance encourage colleagues to express their ideas without fear of making mistakes, thereby stimulating innovation.  

Fan Deng mentioned, 'Being with such people is like giving a spa to the soul.'. ”In the workplace, they are the 'psychological massage therapists' of the team.  

3. Positive feedback loop

By actively acknowledging (such as' your idea is great ') and providing constructive suggestions (such as' if adjusting XX would be better'), a motivational communication model is formed.  

Specific benefits of individuals with high emotional value

1. Enhance team collaboration and cohesion

Resolving conflicts: adept at regulating emotions, acting as a "lubricant" in conflicts, promoting rational communication, and reducing internal friction.

Building trust: By empathizing and providing positive feedback, colleagues can feel understood and establish cooperative relationships more quickly.

Boosting morale: Optimistic and stable emotions can infect a team, especially in high-pressure environments to maintain positivity.

2. Optimize communication efficiency

Accurate transmission of information: able to adjust expression based on the other party's emotional state (such as gentle criticism, encouraging suggestions), reducing misunderstandings.

Promoting open communication: Others are more willing to open up to them, which helps to obtain key information or feedback on hidden issues.

Efficient persuasion of others: Combining emotional resonance (such as showing enthusiasm or concern) during negotiations or proposals can enhance persuasiveness.

3. Personal career development advantages

Interpersonal network: It is easier to gain the favor of colleagues and clients, and accumulate high-quality network resources.

Stress resistance and adaptability: Strong ability to regulate one's own emotions, and more stable performance in changes or challenges.

Invisible competitiveness: Emotional value is a "soft skill" that is difficult to replace by AI or technology, especially in positions that require creativity.

4. Customer and external relationship maintenance

Customer satisfaction: In service, sales, and other positions, improving customer experience through emotional resonance (such as patient listening and positive response).

Crisis public relations: When facing customer complaints or conflicts, able to quickly calm the other party's emotions and rationally solve problems.

Supplement from a psychological perspective

Research has shown that individuals with high emotional value often possess higher emotional intelligence (EQ), including:

Self awareness: the ability to recognize and manage one's own emotions, avoiding emotional decision-making.

Social awareness: keenly capturing the emotional needs of others (such as colleagues' frustration, leaders' implicit expectations).

Relationship management: Responding to others' emotions in a constructive way and driving goal achievement.

How to become a 'high emotional value' person in the workplace?

Emotional value is not innate, but can be cultivated. We can start from the following points:

(1) Learn to Listen Effectively

Don't rush to interrupt or judge, first understand the other person's real needs.  

Use appropriate language such as "Hmm, I understand" or "This is indeed not easy" to respond.  

(2) Use 'positive expression' more often

Replace 'Why are you late again?' with 'Come earlier next time, let's work efficiently together!'

Replace 'There is a problem with this plan' with 'We can try to correct it this way...'

(3) Manage your emotions

Adjust your breathing first under pressure to avoid transmitting anxiety to the team.  

When encountering conflicts, calm down for 10 seconds before responding to avoid making emotional decisions.  

(4) Proactively offering a sincere compliment of "Xiao Que Xing" or a cup of hot water care can make colleagues feel valued.  

Working with people with high emotional value is fortunate in the workplace.

Working with people with high emotional value in the workplace is the most efficient way of working. They can make the team more harmonious, communication smoother, and the workplace more enjoyable.  

If we can become such people ourselves, it will not only make colleagues more willing to cooperate, but also take our career path further.  

After all, work is not just about ability, but also about who can make people willing to work with it.  

Media Promotion Department

July 16, 2025